Objective of ServerBasket’s Privacy Policy Note
ServerBasket UK intends to protect all the information that you furnish to our store while using the website. This privacy note briefs on how your data is collected in our store, how it is used, disclosed, and protected by us. We are committed to using your data only by this privacy statement and in adherence to the UK GDPR (General Data Protection Regulation). The policies may change from time to time; hence, we request you to check this page to be aware of any changes/updates.
Personal Information We Gather About You
Based on the use, we collect some or all of these listed personal and non-personal details:
- First and Last Name
- Mail ID for communications
- Phone/Mobile number
- Job Title
- Business Address
- Telephone number
- Business name
- Profession
- Information on your interests and preferences
- IP(Internet Protocol ) address
- Browser Details
- Operating system
We receive this information either when you, of your own accord, furnish it to us through forms or when you contact us through email. Additionally, non-personal information like IP addresses is collected automatically by cookies, etc.
Why Do We Need Your Details
Here we set out how we utilise your personal information:
- To provide ServerBasket offerings: Your data may be used to provide or deliver ServerBasket’s services, like transaction processing, registrations, subscriptions, purchases, and payments.
- Gauge, improve, or support ServerBasket’s services: Your personal information helps us analyze performance, measure the use of our programs, fix errors, support, improve, and develop our offerings.
- Personalise the services and provide recommendations: We utilise this data to make recommendations of our offerings that may be relevant to your interests and personalise your experience with us.
- Adhere to the legal obligations: We may collect, use, or retain the personal information only to the legal obligations. E.g., we may need bank account details from ServerBasket for verification of identity.
- Communication: Personal information may be needed to establish communication concerning the services we provide, e.g., phone, email, or chat.
- Marketing and outreach: We use your information for marketing and advertising our offerings.
- To prevent fraud, abuse, and credit risks: We are bound to the security of our users; hence, we may use the information to prevent and detect frauds/abuses. We also assess financial scores to measure and manage credit risks.
- In certain cases, we ask for consent: For specific purposes, we may communicate and obtain consent to use your personal information.
Employing Cookies and Tracking Tools
A cookie is a small file with data that is stored on your device. It is used by our store’s website when you visit it. It helps you log in to our website, track our site usage analytics, and store your user settings and preferences.
Objective of ServerBasket’s Privacy Policy Note
ServerBasket UK intends to protect all the information that you furnish to our store while using the website. This privacy note briefs on how your data is collected in our store, how it is used, disclosed, and protected by us. We are committed to using your data only by this privacy statement and in adherence to the UK GDPR (General Data Protection Regulation). The policies may change from time to time; hence, we request you to check this page to be aware of any changes/updates.
Personal Information We Gather About You
Based on the use, we collect some or all of these listed personal and non-personal details:
- First and Last Name
- Mail ID for communications
- Phone/Mobile number
- Job Title
- Business Address
- Telephone number
- Business name
- Profession
- Information on your interests and preferences
- IP(Internet Protocol ) address
- Browser Details
- Operating system
We receive this information either when you, of your own accord, furnish it to us through forms or when you contact us through email. Additionally, non-personal information like IP addresses is collected automatically by cookies, etc.
Why Do We Need Your Details
Here we set out how we utilise your personal information:
- To provide ServerBasket offerings: Your data may be used to provide or deliver ServerBasket’s services, like transaction processing, registrations, subscriptions, purchases, and payments.
- Gauge, improve, or support ServerBasket’s services: Your personal information helps us analyze performance, measure the use of our programs, fix errors, support, improve, and develop our offerings.
- Personalise the services and provide recommendations: We utilise this data to make recommendations of our offerings that may be relevant to your interests and personalise your experience with us.
- Adhere to the legal obligations: We may collect, use, or retain the personal information only to the legal obligations. E.g., we may need bank account details from ServerBasket for verification of identity.
- Communication: Personal information may be needed to establish communication concerning the services we provide, e.g., phone, email, or chat.
- Marketing and outreach: We use your information for marketing and advertising our offerings.
- To prevent fraud, abuse, and credit risks: We are bound to the security of our users; hence, we may use the information to prevent and detect frauds/abuses. We also assess financial scores to measure and manage credit risks.
- In certain cases, we ask for consent: For specific purposes, we may communicate and obtain consent to use your personal information.
Employing Cookies and Tracking Tools
A cookie is a small file with data that is stored on your device. It is used by our store’s website when you visit it. It helps you log in to our website, track our site usage analytics, and store your user settings and preferences.
How Our Site Utilises Cookies:
- Essential Cookies: These are essential cookies used for basic website operations, without which the site does not work.
- Performance or Analytical Cookies: These cookies track how visitors are using our website, with the intent to improve the functioning of the site. They are used to track information like the most visited pages, any errors encountered by the visitor, etc.
- Preference Cookies: These cookies store your preferences so that our website can provide enhanced features and a personalised experience based on these preferences.
- Marketing Cookies: Marketing cookies aim to deliver relevant advertisements. It records your interests or limits them depending on how many times you have seen an advertisement.
- Non-essential cookies get activated on a user’s device only when there is an explicit user consent, which is received through our banners/pop-ups. You can always refuse these cookies or choose to get alerted when the websites access these cookies.
Our Approach While Sharing Your Information with Third Parties
We may need to share your information with our third-party service providers. Each of these is one of our trusted parties and is obligated to protect the data and use it only for the intended purpose. These are the third parties with whom we share the details:
– Shipping providers – to deliver orders
– Google Analytics – to monitor website performance
– Payment Gateways – for secure transactions and
– IT & Hosting Providers – for smooth operations and email communications.
Moving Data Across the National Borders
Since our affiliated partners are located throughout the world, your personal information may be processed in multiple countries. But such transfers are transmitted by the data protection laws and safeguards like Standard Contractual Clauses and adequacy decisions.
Data Retention
We retain your personal information till the time it is needed to fulfil relevant purposes or as may be required by law. The time frame for retention may vary based on the purpose, after which it is deleted procedurally, as is applicable with the laws.
User Data Confidentiality
Here are your data subject rights under applicable laws. These may be subject to restrictions and exemptions:
- Right to Know: Right to request information we have collected and its purpose.
- Right to Access: Request a copy of your personal information we have.
- Right to Correction/Amendment: Get the rectification done for any erroneous or incomplete information we recorded about you.
- Right to Deletion: You can place a request to erase/forget any personal information from our databases and other records.
- Right to Limit Processing: You can request to pause or limit the processing of your data.
- Right to Port Data for Use in Interoperable Applications: Obtain your information/data in any machine-readable format or from one IT format to another IT environment, to transfer it further.
- Right to Oppose/Refuse the processing: Raise an objection and stop the processing of your data when we rely on a “legitimate interest” but you do not agree with such use.
- Right to Revoke or Cancel the Consent: You can revoke or cancel your consent to process your information, which was previously based on your consent.
Data Protection
We use appropriate data security safeguards, taking into account the threats posed and the nature of data. We recommend that you keep passwords confidential to avoid “phishing” scams. We do not request your IDs or passwords via any means. We take a combination of measures like SSL encryption, access control, firewall protection, regular scans, monitoring, and payment transactions processing through secure third-party gateways. This is done to reduce data breaches, aligning with privacy policy requirements.
Updates and Revisions to this Privacy Statement
We reserve the right to make changes to this Privacy Note policy at any time, to align with service enhancements or legal changes as again. Check our website periodically for the latest version.
Reach us at :
For your questions, requests, or comments, get in touch with us here:
Email: [email protected]
Phone Number: +971 50 520 3535
Overview of the cookies we collect
Cookie Name | Description |
---|---|
CART | Stores information about the cart, so that you can start where you left off. |
CATEGORY_INFO | Saves product category info to load pages faster next time. |
COMPARE | Remember items added in the Compare Products list. |
CURRENCY | Tracks your preferred currency. |
CUSTOMER | Saves an encrypted version of your customer ID on the website. |
CUSTOMER_AUTH | Indicates whether you are currently logged in to the website or not. |
CUSTOMER_INFO | Securely save an encrypted version of your account type with us. |
CUSTOMER_SEGMENT_IDS | Identifies the Customer Segment you belong to for personalised offers. |
EXTERNAL_NO_CACHE | A flag to identify whether caching is disabled or not on your session. |
FRONTEND | Stores your session ID on the server to keep your login and activity consistent. |
GUEST-VIEW | Allows guest users to manage orders. |
LAST_CATEGORY | Saves which category you browsed. |
LAST_PRODUCT | Saves the last product you have viewed. |
NO_CACHE | Indicates if it is allowed to use the cache. |
PERSISTENT_SHOPPING_CART | Keeps your cart details and viewing history for future use if you have asked the site. |
RECENTLYCOMPARED | Lists the products that you recently compared. |
STORE | Stores the language you have selected. |
USER_ALLOWED_SAVE_COOKIE | Identifies whether you have allowed to use of cookies. |
VIEWED_PRODUCT_IDS | Logs the products that you have recently viewed. |
WISHLIST | Securely stores an encrypted list of products you added to your Wishlist. |
WISHLIST_CNT | How many products are there in the Wishlist? |